Stop using Parcelforce

Discussion in 'Screwfix' started by Martin_E, Sep 20, 2014.

?

Do you have problems with Parcelforce deliveries?

  1. Often

    37.5%
  2. Sometimes

    12.5%
  3. Never

    50.0%
  1. Martin_E

    Martin_E New Member

    Am I the only one who has problems with Parcelforce? They keep failing to deliver (often on Saturdays) and then pretend they couldn't find the address. It is obvious they haven't even tried.

    If you are having the same problem please post on this tread and maybe we can get Screwfix to look into it.
     
  2. joinerjohn1

    joinerjohn1 Screwfix Select

    Had one delivery driver from Parcelfarce, pull up on our street, when I was expecting a delivery from them. He sat in the van writing something out. Got out of the van, ran over to my address and posted the card through the letterbox telling me no one was in. Ran back to the van and sped off faster than Louis Hamilton at the start of a Grand Prix race. Straight away I phoned their depot and complained. They apologised over the phone and within half an hour the same driver was back delivering my parcel. Dunno what happened to him after that, but it's a pretty poor service from Parcelfarce
     
  3. tom.plum

    tom.plum Screwfix Select

    thier letters are not much better I posted a standard letter to JJ a week tomorrow stamped 1st class and he's notr got it yet, he' only about 100 miles away I cxould have walked faster,
     
  4. plumberboy

    plumberboy Well-Known Member

    Yeah that's very poor service Tom.:(
     
  5. plumberboy

    plumberboy Well-Known Member

    Hi Martin.
    I always have the same issues with parcelforce same excuses can't find the address,funny that seeing that everyone else seems to find it.:mad::mad:
     
  6. joinerjohn1

    joinerjohn1 Screwfix Select

    Missed the Post Office this morning Tomp. Will get it on Monday now. Card said they were open till 2 pm, but they bloody shut early. Grrrrrrrr
     
  7. tom.plum

    tom.plum Screwfix Select

    its a standard envelope JJ why did they not shove it through the letter box???? :confused:
     
  8. joinerjohn1

    joinerjohn1 Screwfix Select

    I dare not tell ya Tomp ;);););)
     
  9. Phil the Paver

    Phil the Paver Screwfix Select

    Only used PF once, to deliver a motorbike engine to Scotland, excellent service, was there in less than 24 hrs, all for less than £25. :)
     
  10. screwfix.peter

    screwfix.peter Administrator Staff Member


    Hi Martin

    Welcome to the Screwfix community. I hope you find it a helpful resource and you share your knowledge with the rest of the members to assist them.

    Sorry to hear of your problems with your deliverys. Please email our customer resolution team online@screwfix.com so they can investigate and advise you.

    Peter
     
  11. flateric

    flateric Well-Known Member


    You would not get a matchbox delivered now for £25
     
  12. Jitender

    Jitender Screwfix Select

    If im sending something big i use parcel2go, they provide quotes on different courier ie. UPS, Hermes, City Link etc all for a very good price.
     
  13. chippie244

    chippie244 Super Member

    Hermes are good and cheap.
     
    Cheburashka likes this.

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