Customer Service

Time,,,,, to fetch in the "Good Guys" Clive.
You can meet them here.

www.**************.scam
Message edited by Screwfix Moderator, for fear it may show Screwfix in an extremely realistic light. (May even show Screwfix to be the rob doggin b*****ds we really are).

 

Trade Counters are utterly useless. Now Screwfix.com - they are really good.

 

"If you don't know what you are doing, you should go and pay a tradesman". So I won't be buying any of thee fixings I need here! I will go and find someone that understands the purpose of the products they are selling and go and buy some from them.

HMMMMM. Firstly I completely agree with what was said to you. Its a trade counter where people who know what they want before they go in. If you are unsure about something do your research before you go in, for example ask on here rather than try to ask when you are there because they are counter staff not experts.

Secondly the reason you arent going to buy your fixings from Screwfix isnt becausen of some moral stance its because you they cant tell you in great detail exactly what you need thus you would probably end up with your flat screen tv flat on the floor. Sorry if you are offended.

 

I agree with goldenboy.

There is a leagal element in this. If a member of staff offeres information and it turns out to be incorrect, the member of staff and the company could be liable if something goes wrong. The member of staff might know the infomation asked for but not confident enough to be sure of it, so it is safer for them to say nothing rather than put themselves in a compramising situation