Hi. When I go to sf website I get a small box on screen saying page cannot be loaded please try again later in GERMAN. Any ideas why. Thanks
Just a thought, but if you are near the coast and using a mobile device it could be logging on to a European signal.
Live in cheshire so not near the coast. It won't let me in the app at all now. My phone is a samsung galaxy s5.
Probably due to some EU directive from Herr Merkel, that all electronic communications from now on will only be in the universal language of der Fatherland.
Hi @Gary1240 That is a strange one and I have not heard of that before. We do have a German website http://www.screwfix.de/ but I'm sure you would have noticed the different URL and the very different design. Can you attach a screenshot so I can get this investigated in the morning. Thanks Peter
Thanks @Gary1240 Ah so it was using app, sorry for another couple of questions. What app are you using? and does that message appear when you start the app? Peter
Hi Peter, A lot of the technical error messages that appear are in German. I guess the software was written out there based on another app and they haven't quite translated everything.
Cheers for the extra information @Gary1240 and @sospan I shall speak to our team in the morning and find out more. Peter
Hi @Gary1240 Just to update you I have passed on the details you kindly provided to our IT team and they are currently investigating. Cheers Peter
Hi To update you, we have found the error in the app and steps are taking place to update and resolve this. Cheers Peter