We've bought a Samsung induction hob and the installation guide says we need to install an insulation panel between the oven and hob. I called Samsung to find out what this panel is and they said they would have to check with their specialist team as they didn't have further information as our kitchen fitting team would put the panel in! Any idea what this insulation panel consists of as I can't find the info online and we need to get the hob fitted soon?
You do need to do things slightly differently with inductions hobs as the electrics are more complicated I think. Surprised Samsung arent more helpful, I would get back onto them first thing and dont take no for an answer.
I have fitted loads of induction hobs and this is the first time I have ever heard of a insulation panel to separate the hob and oven I for one would like to know what they recommend for this and post some photos plz
I would hazard a guess that it probably is only required if you are going to be fitting directly over the top of an older much less efficent oven. If it was standard requirement I would be suprised. May well be this Samsung model has particularly vulnerable and sensitive electrics. However I looked through the instructions off another and it referred to an insulation panel requirement too. I leave that nonsense to the electrician I work with! Interested to hear Samsungs response
What make are all these Induction Hobs that you have been fitting Hudson......????? I am sure that whoever they are, they will be VERY interested in the fact that you have failed to supply and fit an insulation/deflection panel beneath their Hob. Especially when one of the hobs breaks down and it is still under warranty, and the service engineer turns up to find that this panel is missing. THE WARRANTY WILL BE NULL AND VOID............!!!!!!!!!! Snezza.
Thanks both. So would a deflection panel be OK, the type that you can use on worktops to stop heat from dishwashers etc? We would prefer to follow the instructions as best we can to try and make sure the warranty stays valid. So annoying when Samsung don't seem to know what their own teams need!
Well snezza as I said never heard of this before its never been mentioned in any other induction hob manual I have looked in my fitting and user manual for my BOSCH Classixx 4 zone ceramic induction hob PIE611B17E that I have in my house and nothing in it there about insulation been fitted so I guess BOSCH don't know about it plus I brought it up this morning at my B&Q DSP that I Fit for and there where other fitters there and they more or less thought I was talking rubbish when I brought this up as they have never heard of it as well so so there will be thousands of Hobs as you put it (THE WARRANTY WILL BE NULL AND VOID............!!!!!!!!!!) Ho and my DSP is going to find out of samsung what this is Kai and what material it is I brought it up about the aluminium foil like I use at the moment for dishwashers this is not a insulator as current can still pass through it
Thanks for this. Samsung left me a message explaining the clearances but they still haven't told me the depth and material! Sounds like we have not chosen the best hob, it has good reviews but what a nightmare to install and poor customer service from Samsung.
This is a section that I have just lifted directly from Siemens technical instructions for their induction hobs....... I haven't looked at the Bosch or Neff site, but as Bosch/Neff/ Siemens is all the same company (BSH), I would be very surprised if they have different technical installation instructions for their Induction hobs. Assembly over drawer, figure 2a Metal objects stored inside the drawer could become very hot due to the air recirculating from the hob ventilation system. If this occurs, an intermediate support is recommended. Intermediate support: A wooden panel can be used (figure 3) or you may order a suitable accessory from our Technical Assistance Service. The reference code for this accessory is 680502. Hob: must have a minimum thickness of 30 mm. The distance between the top of the hob and the top of the drawer must be 70 mm. Assembly over oven, figure 2b Hob: must have a minimum thickness of 30 mm. If the hob is installed over a compact oven, there must be a distance of 65 mm between the top of the oven and the top of the hob. Snezza.
Brilliant, thank you. 30mm but should be just about doable. I have escalated my question to the CEO office at Samsung because I still want a straight answer from them, but at least I can use the above if nothing else is forthcoming.
Lots of 'ifs' and 'buts' and in real life..... Drawer below, oven below.... Sounds like certain posters are just trying to score points against others tbh. Chill.....
Kai you asked this question in another forum called DIYNot and you were informed it an heat resistant board. The problem with buying heat resistant board is they tends to come in packs rather than singularly, so most hob induction firms tend to sell this separately if you ring them to order it. Make you wonder why it can't come with one in the kit to start with as most home will have their hobs above an oven so insulation board is needed to prevent damage to sensitive circuit and ventilation for the fans on the underside to keep the circuit cool.
Cheers to be honest I asked in a few forums as it was hard to find the info online and wasn't sure I'd get any posts. Glad that my mind is at rest, will try calling for supplies as you suggest.
Seems that people are just trying to work out whats needed really Rulland to be honest. Its clear that under certain circumstances a barrier of some kind is required whether to protect the electrics or to prevent heat transfer to contents of drawers. You can either disregard the requirement as rubbish or find out whats needed and why. I will go down the finding out route.
"Heat resistant board" can just be a thin section of MFC, such as the type of material that is used for the backs of kitchen units. My German kitchen supplier sends an 8mm panel that is pre-fitted to the Hob cabinet. It is normally mounted just underneath the hob, still allowing for adequate ventilation as needed. MFC is heat resistant, well within the parameters that are required under these circumstances. Snezza.
A private message from someone facing the same issue made me think I should update this. After a lot of emails, including to the CEO's office, they told me the following: "I can confirm that there is no requirement to fit the insulation panel if the hob is being fitted over an oven. The insulation panel is for instances where the hob is fitted over a drawer unit, to prevent the user from touching the underside of the hob when retrieving items from the drawer. As stated by the support team, the insulation panel would be made of 18mm heat resistant wood, usually the same MDF panels that kitchen manufacturers use to make their units. To confirm, if your hob is to be fitted over an oven, the insulation panel is not required. I hope this information is helpful." Whilst the hob is good I wouldn't recommend it to anyone given the experience I had and worries over how they will behave if there is a bigger problem later. There are also glitches so for example when you put butter packaging on it (which I think has some foil in it), it turns itself off. I had planned to use it as an extra work surface but you can't really do that for everything. This may be an issue with all induction hobs though. Thanks
Agree as said the board is to prevent burning when above a drawer or cupboard. I have also seen it used when the hob was above a fridge - not a good idea but the kitchen was very small. It may not be necessary for induction hobs as the heat is in the pan and not in the hob but definitely for ceramic. I am about to fit a hob for the first time in a quartz worktop so have to consider how I will fix and support the heat board as its not as easy (if at all) to screw into quartz as it is with wood based worktops. I'll be looking to see how a board can be incorporated into the hob fixing clips.
I was just about to ask how did it all end up like. have in mind that companies like Samsung are massive, I'm far from surprised if the did know..
We have a Belling Induction Hob about 7 years old. It has a cutlery drawer underneath and the cutlery gets very warm when using the hob. It has developed a fault and we are hoping to avoid the problem with a new induction hob. Any suggestions, please?
The kitchens I fit include a metal tray to be installed between the hob and drawers below It's 2mm thick, and whenever I've had to deal with neff or miele engineers they say it needs to be removed for ventilation purposes. So I no longer fit them.
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