Hi, I posted last week about a customer having a problem with UK Power Networks after a burnt supply cable. UK Power Networks are still refusing any liability but the problem now is that in the property downstairs the main cut out isolates both downstairs and upstairs properties. Surely this isn't right? The main cut out shouldn't isolate both properties or am I wrong? I thought isolation had to be accessible so if its in downstairs property that's no right, plus if downstairs meter needs changing then they would turn off all of upstairs power. Anyone know a regulation I can quote to UK Power Networks to get them to change this and ultimately replace the cable in question of my last post? Thanks.