Remote control shutter door help please

Discussion in 'Electricians' Talk' started by Matt-1, Sep 23, 2015.

  1. Matt-1

    Matt-1 Member

    Hi all,

    I am looking for a bit of advice please

    Been to a job today where the fob is not opening the shutter door ( checked the battery was ok in fob )

    Now im just a level 3 trainee, and haven't had very much experience with this sort of thing

    I found the distribution board circuit labelled up roller shutter, which kills power to some sort of control box just like the one in the picture I have attached

    Coming out of that control box are 2 flex cables ( which im going back tomorrow to see where they go to ), and a cat5 cable which runs down the wall to a sensor which clicks everytime you walk past it

    Could anybody give me advice on what I need to check and how these remote control systems actually work please ?

    The fob is doing absolutely nothing apart from lighting up red when I press it

    Thanks very much
     

    Attached Files:

  2. KIAB

    KIAB Super Member

    Last edited: Sep 23, 2015
    Matt-1 likes this.
  3. Good chance KIAB has it.

    Again. :)

    Matt, the thing that goes 'click' every time you walk past is likely to be a sensor (prob IR) which detects if anyone is about to get squashed by the closing door. Since it clicks only when you block the sensor, the chances are it's working fine.

    Does that control box make a click when you press the fob buttons - listen to it very carefully. (Or, is there another main control box anywhere, such as built in to the motor housing? If so, try listening there too.)

    If anything goes 'click' when you press the fob button, that would suggest the fob is communicating ok - so the fault will be elsewhere. This might need a specialist in this type of equipment.

    If the fob doesn't make anything 'click', then fair chance it's a 'pairing' issue as KIAB says (on some remote control devices, even removing the fob battery for too long can cause it to lose this. Or if there's been a mains power disruption.)

    Find the exact make and model, and read how to 'pair' the fob. Follow the instructions to the exact letter.
     
    Matt-1 likes this.
  4. parahandy

    parahandy Screwfix Select

  5. Mr. Handyandy

    Mr. Handyandy Screwfix Select

    First things first: put a NEW battery in the fob.

    You may have checked the battery, and there may be enough in it to power the light, but not enough to send the signal as well.

    Mr. HandyAndy - Really
     
    Matt-1 and KIAB like this.
  6. Ryluer

    Ryluer Well-Known Member

    I have a sliding gate to my property which was controlled by a key fob. Very handy. Snails made a home out off control box that sits next the gate and kept blowing up £200 quid pcb's.
    So its manual slide now.
     
    KIAB likes this.
  7. Rulland

    Rulland Screwfix Select

    And the moral is.....replace home with a decent ip rated box the first time they squatted :cool:
     
  8. parahandy

    parahandy Screwfix Select

    If I had an electric gate I'd probably want to be sure the control box was fairly watertight.

    I'm not an expert on it but, surely, if water can't get in then neither can snails?
     
  9. Lectrician

    Lectrician Screwfix Select

    The controller will have terminals for wired controls. I would try connecting to these to see if door will work, you know it's a receiver/pairing issue then. This assumes you haven't got two remotes and one is working. There may even be a button on the unit to manually open it?

    Get the make/model. It may be on the PCB inside.
     
    Matt-1 likes this.
  10. Good point Lec'. They almost certainly will have terminals for manual wiring too.

    (A bit surprised if the owner doesn't have a manual already fitted - crazy to always be using the fob.)

    I fitted a mid-range 'Liftmaster' gate opener and the large control box (also holding back-up batteries) lives outside - yes, it's 100% water - and snail - proof.

    A similar Liftmaster garage door opener has a manual open/close button mounted near the door so's I don't have to rummage in my trousers. Unless I want to.
     
    Matt-1 likes this.
  11. Matt-1

    Matt-1 Member

    Sorry for the late reply guys, thanks to everyone above for the help !
    It was very simple, took the cover off, there were manual buttons inside to control the shutter, which worked fine.
    Re-paired the fob and worked exactly as it should !
    This was a empty industrial unit and the power had been off for weeks, so I can only think this had something to do with it

    Thanks again for your help, thats another thing ive learnt :)
     
  12. KIAB

    KIAB Super Member

    :oops::oops::rolleyes:
     
  13. A good result is what matters :)
     
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  14. Matt-1

    Matt-1 Member

    Thanks, although now I see how easy these things are to understand, at the time I didnt know as id never worked on one, and didnt want to jump in and start messing with things I didnt understand. With a bit of guidance and advice from you guys, it was a doddle ! :)
     
  15. KIAB

    KIAB Super Member

    Very true.
     
    Matt-1 likes this.

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