Hi All I thought I'd ask some tradesman whether I'm being an unreasonable client! I've had a new boiler, rads and bathroom fitted. Bathroom quality is mixed. What do you think of the points I've raised below? Is it work you would be happy with? Background Tim advised us on the installation and organised the fitter Ian. Tim said they couldn't do the LVT floor so we lined up a separate installer. Later, whilst both were at the house, Ian the fitter said he could do it. Tim asked if that was ok and I said yes. The floor installation wasn't good and Tim says is it between me and the fitter as it wasn't in the original written contract - I'm doubtful of how that will stand up but let's leave that there. Points Hi [redacted] I spotted a few more things when I was going round - here's the full list Let me know if I have misunderstood anything bath panel wall - to me the edge looks like it might have been cut as it is uneven (see here). I was going to ask the suppliers how it comes on Monday as you thought it may have arrived like that. Their model of the bath shows it without the gap (see here) but this may not be accurate. bath panel top - I'll also ask them if the panel should stick out at the curve rather than being flush with the top (see here vs here). I wasn't sure if you knew? bath cold tap - I turned off the mains and the cold tap still feels rough so it isn't due to increased pressure of the cold water vs the hot. split shower top - (see here) boiler wiring - as discussed (see here) LVT floor - as discussed (see here) tile cut short - minor (see here) boxing - minor (see here) sub floor - the sub floor stops a full 3 cm short all away along the wall behind the door (see here). I would expect the subfloor to reach the wall and certainly not leave a 3cm gap all the way along. The boiler and shower are good and I thought both you and Glenn were very polite and professional. There were a couple of things I was happy to be flexible with, like the fact our scrap copper was taken away and that we were without heating for a number of days in part because Glenn wanted to finish another job. I was disappointed when you implied that the work would have been delayed whilst you were waiting for the flooring installation as I thought I had been quite considerate with the working practices mentioned before. Also I do not think it would have caused a delay as we had someone ready for the installation. Feel free to give me a call if needed Thanks Alex
I don't think you are, in most cases. They are niggles, however they should be sorted at the end. For the floor - a contract does not have to be written, it can be verbal. Tim made you an offer, which you accepted - that is all that is needed. Unless he said "The fitter can do the floor, why not discuss a price with him" which your comments suggest he did not. The boiler wiring - I presume you mean the T&E draped around the pipework. That is NOT acceptable - it should as a minimum be fixed in place as it presents a trip hazard. Running it along the skirting even in trunking would be unsightly so it should be under the floor. And why T&E? Draping it on a hot pipe is another issue - it will cause premature ageing of the cable.
I've seen bath panels that do stick out like that,sometimes it's the design,the electrics are dog rough,no way should they be left like that.As for the argument that you arranged some of the work yourself with the fitter,well that is wrong on so many levels! Firstly the fitter shouldn't be doing "foreigners" on a job he's working on for someone else and if he is then the work should still be of a high standard.Put it this way you are unhappy with something he's done and even if it was done in a private arrangement then to me it still reflects badly on the company you got in to carry out the work.It's one of two things,either he thinks he can do shoddy work as long as it's not for the company,or that's his normal standard of work and the company are prepared to accept sub standard workmanship.
Looks as rough as a badgers ****. Reminds me of all the landlord properties I used to work in as an apprentice. -The really cheap thin bath panels can be a pain to run flush with the bath rim (but can be done with patience). No excuse for cutting it short. -Split shower top - this looks like a plastic trim/fillet run around the top, silicone will hide that join. It looks like the ceiling is way out of level so understandable to have a join there. I might be viewing the picture completely wrong though. -The poor cuts for boxing/tiling is just shoddy (a plumber attempting carpentry/tiling?). -Boiler wiring is shocking! -Scrap copper is a certain way to annoy your plumber, be grateful he's taking it with prices so low. At the risk of sounding rude it looks like you paid absolute peanuts for the job, and so should be expecting the quality to reflect that (I certainly hope you didn't pay anything like the 'going rate' for a decent tradesman).
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