Worcester Bosch Greenstar 29 CDi Classic ErP - new boiler losing pressure when heating off

Discussion in 'Plumbers' Talk' started by djs43, Feb 12, 2017.

  1. djs43

    djs43 New Member

    Hi guys, hoping someone can please shed any light/offer some assistance on our boiler/central heating issue. We had a new combi boiler installed in a house we were doing some work to before moving in (our first home nonetheless!). Having only moved in properly a couple of weeks ago we've now observed that the boiler pressure is dropping to zero when heating isn't on e.g. overnight (I work from home the majority of time). Might be worth also mentioning the only reason we've noticed this is from physically checking the boiler pressure gauge and not through heating/hot water not coming on (i.e. this seems OK still).

    The installer plumber has been back a couple of times because we had noticed very small amounts of water potentially coming from a couple of different radiator's valves (all radiators bar one were replaced as part of the work, a couple of rads were relocated) - so these 'leaky' rads have been tightened up and radiator's bled.

    Does this issue smack of a leak somewhere despite no obvious signs of one? Could it be so small (and yet still causing pressure to drop completely) that we wouldn't know for a long time? We're obviously praying it's not due to only having had electrics rewired/walls replastered/floor boards & carpets changed etc. etc. recently. So any guidance or checks we should be carrying out would be so very much appreciated.

    Is this something WB would come out to look at as part of the boiler guarantee? We plan to call them tomorrow but wanted to post something here anyway so can potentially at least half sound like we know what we're talking about.

    Big thank-you for any help in advance,
    Lisa / Daniel
     
  2. A warranty job? That depends on the cause - eg a failed exchanger inside (in which, yes.)

    First, there are some Qs and tests you can do.

    Ok, I'm guessing you top up the boiler when it's a zero? You take this to - what? - 1 bar? Cool.

    Now, what happens to that pressure reading when the boiler is turned on and gets to hot working temp? And then when it's turned offski at night? And then in the morning?

    (Lots of possibilities going orn, but let's start with chust that :) )
     
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  3. djs43

    djs43 New Member

    Hi, thank-you for the very quick reply! Yes we have topped up the boiler several times now.

    This morning was the most recent top up upon seeing it was at zero (this follows the installer having topped it up to 1.5 yesterday morning after tightening up a couple of radiator valves - we had high hopes this would solve it but alas no). Note this morning when we saw it had dropped to zero (having been at around 1 when we went to bed last night) the boiler was on but the heating was not scheduled to have come on by then. We topped it up to 1 this morning, it currently is at 0.5 bar (the heating has hit target thermostat temp of 19 so hasn't been on for a while, the boiler temp display says 51 btw) - so to us it appears pressure maintains (or at least is better) for as long as heating actively on, then drops when it is not. Hopefully this helps as a starting point?!
     
  4. Ok. For the pressure to drop that much, we are talking about probably a cupful or two of water - quite noticeable. Ie - not a drip from a rad valve. So your rads ain't the issue I don't think.

    That boiler is a high-efficiency type, so has a condensate drain pipe coming from it which is 22mm dia plastic. It'll also have a 15mm copper pipe coming from it which is the safety discharge pipe - this only let's out water when the pressure goes over 3 bar due to a fault.

    Both these pipes head outside and usually point down in to a drain - can you ID them?

    Cool.

    Ok, the copper pipe should NEVER have water coming out of it. If it does, there's yer problem. You can check on this by taping a small clear bag around the outlet and seeing if it catches water.

    The plastic pipe WILL have slugs of water coming out at regular intervals when the boiler is running, but this should come to a halt pretty soon after the boiler shuts orf, and no water should come out whilst the boiler is not running. Do NOT tie a bag around this pipe! But, if you know the boiler ain't going to be used for a good few hours, you could place a jar under it to check - but you need to shield off rain.

    Keep topping up the boiler to 1 bar or just above - I wouldn't go as high as 1.5, but no issue if you do.

    Is it an 'analogue' gauge - can you see what the pressure is at all times? If so, what is the HIGHEST it goes to when hot?
     
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  5. djs43

    djs43 New Member

    Hi again, just an update: as a test I set the thermostat to 22 so the heating would kick in, interestingly (or maybe not!) the pressure seemed to initially drop close to zero but now the boiler temp is up to 71 the pressure is pretty close to being back at 1 bar again (like it was topped up to first thing this morning).
     
  6. When water is heated, it expands - a lot. This would normally cause a sealed system to, well, explode. Or to well explode.

    Except it has a safety valve to prevent that.

    It also has a thing called an expansion vessel inside the boiler which is a tank with a rubber membrane in t'middle and will compressed air on one side and the system water on t'other. The idea is that the expanding water is forced in to that tank and pushes the rubber dia against the air, compressing it even further. The diea is that the pressure should remain fairly constant betwixt hot and cold and not vary much at all.

    The fact that your system pressure is fluctuating as you describe suggests that the exp vess ain't doing its job properly.

    It would therefore be particularly interesting for you to monitor the 15mm copper 'discharge' pipe outside. Can you do that tomoz?
     
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  7. djs43

    djs43 New Member

    Hi thanks, sorry think I posted my update as you replied! I have taken a pic of pipes outside and think I have ID'd both copper and plastic pipes you refer to. Although interestingly the copper pipe doesn't actually point down but bends back towards the wall (?) - there is no evidence of water coming out of it though i.e. nothing wet on that bit of wall or marks nor wet at end of pipe but I will attach bag as requested. I can't see about the plastic pipe as it goes straight into a drainage pipe that goes into the ground.

    It is an analogue gauge as per other pic attached - although actually contrary to my last post pressure seems more like .75 bar than 1.

    The highest we have seen gauge go to is around .25 higher than what the pressure was topped up to (i.e. we saw it get up to around 1.25 earlier) but it soon comes back down.

    Does this all seem to indicate problem with the EV still or hard to know until 'bag test' carried out to confirm whether copper pipe is discharging water?
     

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  8. TheMorg

    TheMorg Active Member

    Get the installer back to fit your condensate correctly - it should be a minimum of 32mm externally (including just before it passes through the wall to outside). He also needs to fit an external air break to it before entering the rainwater down pipe. It's all in the installation manual he didn't bother to read.

    At the same time he can check the heat exchanger isn't leaking.
     
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  9. Fair points by T'Morg. If that condensate pipe freezes -as they are prone to do - then your boiler will pack up.

    Yes, that copper pipe is the safety discharge. It points back at the wall so that it doesn't spray passers-by with scalding hot water if the system goes awry :)

    If you could monitor this, that would be useful - this covers the most likely cause of pressure loss, so worth doing (and is usually pretty good news too as it's normally a straight-forward repair)

    The plastic - condensate - pipe ain't going to be monitorable since the end disappears, so forget that one :)

    Analogue gauge - that's good 'cos it gives an on-going readout.

    (The initial pressure drop is something I've seen in my sis-in-law's boiler too - I suspect it's due to the pump coming on and causing a slight drop in pressure in the boiler as it 'sucks' the water oot and round. When the system then heats up, the pressure climbs due to expansion.)

    Anyhoo, I suspect your exp vessel ain't as charged as it could be, and ain't doing the pressure stabilising job as fully as it should.
     
  10. djs43

    djs43 New Member

    Hi guys, thanks for replies.

    In the short-term should I put some form of insulation around the condensate pipe myself then (especially given the recent cold snap)? Does it being bigger in diameter (32mm) mean it is less prone to freezing? I will ask the installer about this.

    DA - I was checking on the clear bag last night and this morning and looks bone dry (which I guess in terms of an easier repair isn't good news). Doh.

    This morning when the heating was due to come on there was a lot of gurgling/bubbling noises coming from bedroom rad - I went down and saw that yes the boiler had dropped to zero again so topped up to 1 where it has sat with the heating being on. Again the pressure loss seems to correlate when heating is not on at all.

    Btw what do the gurgling noises indicate as opposed to crackling noises in radiators?

    So from what I've read so far here the issue is most likely to be with the EV or heat exchanger - is this correct or is it very possibly a leak issue (in which case any recommended leak detection companies)?

    Are the EV and heat exchanger things that likely haven't been installed/set-up quite right or are faulty (you refer to the EV not being 'charged' fully)? My installer yesterday said we should probably call WB although I don't believe either part has been looked at (the return visits have involved bleeding rads and tightening valves - which did seem a bit moist).

    Suggested next steps most appreciated, and again genuine thanks for your time and help with this.
    Cheers.
     
  11. 'Gurgling' usually means air. That could possibly be from a perforated expansion vessel (the rubber membrane allowing the compressed air in to the system water) or perhaps it's just air that's in the water you keep topping it up with. Try bleeding the noisy rad and see what comes out.

    The EV comes pre-charged, and usually keeps its pressure for years. If it fails/loses pressure then you can expect the system pressure (gauge) to fluctuate wildly, but certainly increase when on - which yours isn't really doing. The classic outcome then is that the pressure hits 3 bar which opens the safety valve to discharge the excess, but then the safety valve doesn't shut properly afterwards so continues to leak - ie loss of system pressure.

    But, if you have no water in that plastic bag, it ain't that... :(

    So, it's now down to either a leak within the boiler (usually not good...) or one on the rad circuit (not good if it's under the floor...)

    There is a way to check, but the boiler needs keeping off. Under the boiler you will find all the pipes joining it. Two of these - both copper and both 22mm - are the CH 'flow' and the CH 'return'. These are the pipes that go to your rads. (Your boiler is a 'combi', isn't it? You don't have a hot cylinder?)

    Ok, what you do is, make sure the boiler is pressurised to at least 1 bar. Then turn off the main power switch to the whole CH system so it CANNOT come on. Identify the flow and return pipes underneath, and you'll find small taps that can isolate them - perhaps it needs a screwdriver to give it a quarter turn (at the moment the slots should align with the flow - turn it to right-angles to the flow).

    Make sure it's the correct pipes - look up your manual - on-line if need be.

    Then you simply leave it for as many hours as you can - at least for as long as it's taken for the pressure to drop in the past.

    Ok, if the pressure doesn't now fall - and if it does as soon as you open one of these valves again - then the leak is in your rad system, pipework etc.

    If the pressure falls when both these valves are still shut, then the leak is within the boiler, and chances are it's the main exchanger - the single most expensive part :D.

    Why am I :D-ing? Because almost certainly you can oblige WB to replace it under warranty.


    (Make sure you fully open both valves again before you turn on the boiler...)
     
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  12. djs43

    djs43 New Member

    Thank-you for the rapid and very informative reply! Just to confirm it is a brand new combi boiler - Worcester Bosch Greenstar 29 CDi Classic ErP.

    I will go flow/return pipe hunting ASAP. Am I right in saying though that the chances of a new boiler having a faulty exchanger are very slim? Or are they fairly easy to damage if not careful when installing the boiler??

    Assuming feared worst case scenario (given what else has been happening with house!) of a hidden leak under boards - what is the best way to detect this? I'm aware of specialist companies that use thermal imaging etc. - any experience of these?

    In terms of amount of water leaking, if having to top up from 0 to 1 once or twice a day, what does this equate to in water quantity escaping somewhere - a few cups etc.? I.e. if we're topping up this regularly would we not expect to see a leak by now? Maybe not if dispersing through the ground I guess.
     
  13. KIAB

    KIAB Super Member

    Don't anyone do a dry pressure test on CH pipe work before connecting to a boiler nowadays, sometimes old ways are the best.:rolleyes:
     
  14. djs43

    djs43 New Member

    OK, pipes found, pressure topped up to near 1.5, mains boiler power switch off, CH flow and Return pipes isolated (pipe 2 and 6 going left to right of 7 in pic). So far no pressure drop, and usually it is quick to happen after heating off. Will keep like this for a couple of hours but I am expecting that we already have our answer... big big groan!

    Again any advice on leak detection much appreciated! And does anyone know if this is covered by British Gas Home Care plans?

    Thanks a lot DA.
     

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  15. djs43

    djs43 New Member

    Hi, update: Pressure still constant, plan to re-open CH valves (putting boiler on first!) in a little while.

    In the meantime have had a quote of £600 + VAT to pin point source of leak using gas or thermal technology, ouch.

    Would turning off all rads bar one at a time help localise whereabouts the leak is - or would this only work if draining the whole system down first? I'm presuming it's most likely to be downstairs given nothing visible in ceilings.

    Thanks all.
     
  16. djs43

    djs43 New Member

    *putting on boiler after opening valves I mean!
     
    Deleted member 33931 likes this.
  17. Phew... :)
     
  18. I suspect - as you do - that it'll be under the ground floor for the reason you said - you would surely have noticed an internal leak by now.

    No, isolating individual rads won't help - unless it was the actual rad wot was leaking.

    Anyhoo, come back with the result from opening the valves back up.
     
  19. djs43

    djs43 New Member

    Hello, so as soon I opened the first CH flow valve up - pressure dropped immediately to zero. Does this then only point to it being a leak in the CH pipework?

    I'm currently trying to ascertain if house insurance would cover leak detection/locating & remedial work.
     
  20. Mr Rusty

    Mr Rusty Screwfix Select

    Had a quick look. Depends on what cover you have. If you have central heating there is a good chance. If you have bought this cover as a result of a mailshot or campaign, and the boiler was NOT fitted by British Gas, I would tell them as little as possible - don't tell them about trying to trace faults, plumber trying to find faults etc. Just say "had a boiler fitted a while ago. All has been fine, and now its broke. Please come and fix it". If you give them any other oinfo it'll just give them reasons to try and wriggle out of sorting. Think you'll still have a bit of a fight. Cynical about insurance? Moi?

    If you locate a pipe section that is leaking in due course, don't necessarily think about ripping up decoration and floors to access it. Sometimes it is just easier to route a new pipe section to bypass the damaged section and leave it in place.
     
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