visited trade counter today for a box of 4 inch screws, sorry out of stock, assistant just laughed when she told me this , as a regular, it happens nearly every time i try at S F. now not a regular customer. so i drove to TOOLSTATION counter 4 miles away .you guesed it , yes sir how many boxes, and cheaper. S.F. do not care. so why should i Also! they say they will price promise others prices. I found a cenment mixer cheaper at B & Q. but when i asked them to match the price, they said NO! it was a special price and they do not match this.
My local TC is Cambridge, there are two people in there who ARE helpful, all the rest are the "why the %^&$ should i care, i get paid whatever". I ALWAYS phone the counter to check first. Everytime something is out of stock, they say "well we can get it for tomorrow", i reply "me to, i'll go online"! if they do have the item in stock, they 9 times out 10 bring the wrong thing out, 'cos "it was on the wrong shelf" (ordered an SDS bit, got presented with a bag of 15mm brass t-joints!!!). And when you do get there, you can sure be the only person, and it still takes 20 minutes, 'cos they're are standing about chattin' or you can here them pi%$^ng about out the back. Cambridge should have a few visits from mystery shoppers from H/O!!! at least they might buck their ideas up for a short time.
Everything is out of stock and screwfix its a common fault. And latest news has it that they havent got any screws left so guess what, screwfix will soon be call gluefix.
or phone ahead... saves time and disappointment apparently the factory's in China that supplied the screws for Screwfix got shutdown because of the Olympics or something :S but i have been reassured there sorting it out? let's hope so
or phone ahead... saves time and disappointment Why? It's Screwfix's job to hold stock. I'm the customer, I expect it to be in stock!
ok so screwfix claim they have 10k items, if a TC held lets say 10 of each items then it would be 100,000 units, do you REALLY expect a small TC to hold that much..... honestly? they do offer next day delivery i believe, which i know isn't always helpful, but as i have already said if in item is that important where you defiantly need it for that day then just phone up. simple
Out of stock is a regular thing at Screwfix. They list things online that you simply cannot buy from them. Useless.
Try a "Low to High" price search for LED GU10 bulbs. Most of the first 20 products are not even available. It's a waste of time looking. Screwfix really need a filter button for "Items in stock at your local store".