Cookie Policy

In this policy, references to: “We”, “us”, or “our” means Screwfix Direct Limited, a limited company registered in England (company number: 3006378), whose registered office is Trade House, Mead Avenue, Yeovil, Somerset, BA22 8RT, United Kingdom; “You” or “your” means you, the user; ”Digital Services” means our website, our digital app and any software and web-based applications that we make available for your use; and “Digital Technologies” means cookies, pixels and similar technologies, including those placed by third party service providers that appear on our Digital Services.

We utilise Digital Technologies to operate and enhance our Digital Services, including, without limitation, to personalise content and ads, provide social media features, and analyse our traffic.

Our Digital Services use different types of Digital Technologies, and you can, at any time, change or withdraw your consent to Digital Technologies on our Digital Services by using the dialog provided below. Learn more about our privacy practices, how we process personal data, and how you can contact us in our Privacy Policy.

What are cookies?

Cookies are small text files stored on your device by your web browser at the request of our Digital Services, or any other site you are viewing. This allows us, or the site you are viewing, to remember things about you, such as your preferences and history or to keep you logged in.

Cookies may be stored on your device for a short time (such as only while your browser is open) or for an extended period (in some case, years).

What are pixels and similar technologies?

Pixels, also known as web beacons, are tiny, invisible images embedded in our email communications, Digital Services, or any other site you are viewing. When you open an email containing a pixel or use our Digital Services it sends a request to our server, allowing us to track your interaction. We use pixels for analytics, performance monitoring, conversion tracking, and behavioural targeting. Similar technologies, including local and session storage, are used to allow us to store data on your device to improve your browsing experience. Local storage retains data between sessions, while session storage only persists for the duration of your visit. Similar technologies may also store larger amounts of structured data, enabling features like offline functionality and user-generated content management. Our usage

Our Digital Services use Digital Technologies for numerous things, including:

Registration and maintaining your preferences; this includes ensuring that you can stay logged in and keeping our Digital Services in the language or appearance that you requested.

Analytics; this allows us to determine how people are using our Digital Services and improve them.

Advertising (including third party); if our Digital Services display advertising, Digital Technologies may be set by the advertisers to determine who has viewed their ad or similar analytics. These are not set by our Digital Services and will not be accessible to us.

Social Media; third party Digital Technologies may also be placed for activities like social media sharing. These will generally be set by the third party independently. These are not set by our Digital Services and will not be accessible to us.

Removing/disabling Digital Technologies

Managing your preferences can be done by;

withdrawing your consent to receive marketing email communications from us, updating your browser's options/preferences; or by updating your cookie preferences.

To learn more about cookies and find more information about blocking certain types of cookies, please see the Information Commissioner’s Office Cookies Information.

Third party Digital Technologies

Third party Digital Technologies are used by other companies we work with to deliver you relevant advertising on our Digital Services and on other websites. They are known as third party Digital Technologies because they are set by other companies when you browse our Digital Services, rather than by us. These companies use them to build a profile of you based on your browsing on our Digital Services, their own websites and other websites that they work with, and which adverts you’ve seen and clicked on our Digital Services and on other websites. They may also combine this with other information they collect about you from other sources. They use these profiles to show you relevant adverts, both on our Digital Services and on other websites. These companies may track your browsing across multiple devices and combine your browsing on multiple devices into a single profile that is used to deliver relevant adverts to you on those devices. They may use a number of different methods to work out whether multiple devices appear to be used by you, including matching information about your devices, browsing activity and geo-location.

Strictly Necessary Cookies

These cookies are essential for the use of the features and services on our Digital Services. If you block these cookies, we cannot guarantee access to the services provided through our Digital Services or be sure how the Digital Services will perform during your visit.

Functional Cookies

These cookies allow our Digital Services to remember choices you make, such as your username, log in details or language preferences, and any customisations you make to pages on our Digital Services during your visit.

Performance and Analytics Cookies

These cookies help us understand how people use our website. They collect information such as which pages on our website visitors go to most often, which features they use, and which websites people have visited before they visit ours. We use this information to improve our website and provide a better user experience.

Marketing and Advertising Cookies

These cookies are used by our Digital Services to remember which pages you’ve viewed (including which adverts you’ve been shown) on our Digital Services, and to show you adverts that we think might be of interest to you, based on your browsing history on our Digital Services. We also use these cookies to limit the number of times you’re shown a particular advert, and to follow up with you if you partially complete an order for products or registration on our Digital Services.

Pixels and Similar Technologies


Updates to this notice
We may update this notice from time to time. The latest version of this notice will be posted on our website.

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