Insurance appointed builders / tilers

Discussion in 'Tilers' Talk' started by Rocketrontowing, Aug 15, 2009.

  1. Rocketrontowing

    Rocketrontowing New Member

    Hello to all members.

    Please can I have some opinions on work being carried out at my property.

    The builders have laid a screed floor several months ago, this screed has several cracks in now and now the builders have returned and laid another screed on top of the previous screed then started to lay the tiles (no tiles had been laid to the first screed), one half of the kitchen is cement and the over half is floor boards with 4mm or 6mm plyboards screwed to the floor boards, I feel the method of fixing / laying of the tiles is incorrect (blobbing dabs of adhesive), the builders say that this method is correct to me and my insurers, as you will see from the photo link the adhesive is not spread out and there is gaps under most the tiles.

    They have grouted the manhole tiled infill in, so will would need to dig all the grouting out to gain access, the tiler had removed the radiator, this let the pipes drop down and lay back towards the wall and now the pipes have been grouting in, in this position.

    And to my horror on going into my garden, there was a hole in the grass (dog digging) and the builder has discarded the excess screed in the hole and all over the lawn and splashed the mix over 2 fence panels / railway sleeper feature.

    I have posted several photos for inspection on my website and I would like yours views on the workmanship.

    http://web.me.com/rocketrontowing/Builders

    Please copy and paste above link to see photos into your browser

    Many Thanks for your replies in advance.

    Stressed out Ron Smith and family.
     
  2. Captain Leaky

    Captain Leaky New Member

    Yeee Haaaar!

    They are cowboys.

    Stop using them and get a professional TILER in!

    Never use a general builder when specialist skills are required.
     
  3. bathstyle

    bathstyle Active Member

    Yes, bad news I'm afraid, stop them now and make sure you don't pay any money, floors should be laid with a suitable notched trowel, preferably a solid bed thick bed trowel.

    I would be a bit worried about the prep work too.

    The only thing you can't necessarily get with tiling is a perfectly level floor with no dips or bows in it, you have to really follow the way the floor goes as you can't build up a dip, so laying a 6 ft level on a floor can often show where it dips and bows.

    Still a horrific job though, it looks like they used an elastomeric adhesive in places??
     
  4. GKU

    GKU New Member

    Really appalling work - can't see one good point at all , I would sue em and get me dough back , they say that Dot & Dab is acceptable by an Insurance firm ?????? - I very much doubt it .
    They either -
    A- don't know much about how to tile PROPERLY (may well have been doing it badly for years) or
    B- They are trying to con you mate .

    That work is some of the worst I have seen in ages :(
     
  5. GKU

    GKU New Member

    And as the Cap'n said - DON'T use a general builder to do yer tiling , get a PROPER tiling firm in ;)
     
  6. G Brown

    G Brown New Member

    That is UNBELIEVABLY bad!
     
  7. tic tic

    tic tic New Member

    jeez mate...lost for words on this one..
    with the other guys here..
    you say this is insurance work. well get them out asap to look at this"work"..if u can call it that...
    the whole lot is going to be lifted here and re-done by a proper tiler..
    i hope no monies have changed hands yet..

    the pics with the pen are total class..never seen ones like that before..

    best of..post back let us all know how u get on.
     
  8. imran_

    imran_ New Member

    Pay nowt and get your lawyer in. It's gonna take a skip or two to get rid of that carp. As others have said, never seen a job as bad as that - even the ones that we have to take up

    Perhaps you should post where you are located and then someone here that know a thing or two (OR ANYTHING!) can help.
     
  9. imran_

    imran_ New Member

    BTW, your insurers will agree with you 100%. It's carp. If they refuse call BAL out to inspect it - they will also tell you it's absolute carp and they are TILE EXPERTS.
     
  10. Aussie Tiling

    Aussie Tiling New Member

    WOW! you should put that on you tube for how to tile properly! amazing never seen anything like it.
     
  11. Rocketrontowing

    Rocketrontowing New Member

    UPDATE: Many Thanks for all your replies so far, i have drafted a letter to the insurers and have spoken to BAL this morning who but me in touch with the TTA, they at first did not want to comment, only advise me to have them inspect and report, i talked them into looking at the photos and with in 15 minutes i had a call to say don’t !!!!!!!!!!.
    The builder visited this morning and said he would get the garden cleaned up and he was more than confident the floor would not crack or fail and more than happy to fit the kitchen.
    He is at the moment off the job and to all members, i have not parted with any moneys yet, just have extreme stress with the insurance company, this afternoon spoke with me insurers legal team who confirmed I'm fully covered for legal under my policy and are sending out the claim and loss forms, mind you they did choke a bit when they asked who instructed the builders, i relied you did.
     
  12. all the gear

    all the gear New Member

    The builder is more than happy the floor won't fail!
    And he's more than happy to fit the kitchen!
    Jesus, don't let him near your kitchen. You'll think your units were put up in Pisa.
    Or ask him to sign a disclaimer, then pull that pen out from under the tile for him to sign it with.
    Good luck mate.
     
  13. GKU

    GKU New Member

    Tell your insurance company that you want a different firm in - if you accept the floor the way it is then you've only got yourself to blame when something goes wrong (and it will - for sure) , you have been given some sound advice on here - take it ;)
     
  14. tic tic

    tic tic New Member

    dont let them back in,and get the insurance co. 2 send out a inspector to access the floor

    would hate to see ur kitchen when fitted!!
    the TTA will no doubt cost a good few £££ but if ur covered with insurance get them out.
     
  15. DUDE123

    DUDE123 Member

    OMG THIS IS CARP,NOT SEEN ANYTHING THAT BAD FOR A WHILE, needed a good laugh, but honestly dont let them touch anything else, (unless its the door on there way out)
     
  16. JC Tiling Services

    JC Tiling Services New Member

    read your post with great interest mate, i would think that your floor WILL fail, Dot and Dab shows that these are not tilers at all, more like jobbing builders,The ply used is too thin, and it should be screwed at 150mm centres, also you have not mentioned if they have primed the boards (depending obviously on what adhesive they have used ( and i am assuming they are using flexible adhesive and grout on the wooden floor)

    best idea mate is what everyone else has said, kick them off the job, you could also get a local tiler to come and look at the workmanship and ask his opinion, he may even give you it in writing, then you could forward that to your insurance company.

    Hope you get sorted mate
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice