I boufgt a Dewalt details sander in March. It has lost it's sandpaper gripping ability. This problem has been getting steadily worse until it's now at the point where the paper won't stay in place at all. I took the sander back to screwfix (as it came with a 12month warranty) complete with receipt box and all paperwork. Screwfix have sent it off to be fixed, they say it should be back in about a WEEK!! In the meantime I have no sander and am unable to complete the work I have started. The man at the next till spoke up on my behalf saying he thought Srewfix would replace the sander there and then as it was well within the warrenty period. He was told that this is the new Screwfix policy and he's not known anyone complain about it before! SO BEWARE you may be left without your tool while they try to fix it, as I have been.