Hi! I'm going slightly crazy trying work out what has happened with our BT phone line. It was working fine, but the drop wires accidentally got pulled and disconnected from the internal phone wires (to be honest BT Open Reach had done such a shoddy job connecting the drop wires to the internal wires, it was inevitable that this would happen at some point - they are visible and just loosely wrapped around each other and dangling down in our hallway). We have a double master socket which branches off with one cable for the phone and the other for the broadband. The threads going into this socket are blue and an orangey/tan. The wires that go into the phone socket itself have remained intact, so there shouldn't be an issue there as nothing has changed. The issue is with the wires that were poorly joined together at the point where the BT wire comes into our house. I've looked at loads of diagrams online to try and get this working again, but our drop wires are completely different colours to any I've seen online, so I'm wondering if someone can advise. We only have 3 wires coming in - black, orange and green. Our internal wire is comprised of blue, brown, green and an orangey/tan colour. I know the blue and orangey/tan threads are obviously critical as these are the colours that are going into the phone master socket itself, but what colours should they be connected to? Threads coming in - black, orange, green Internal threads - blue, orangey/tan, brown, green I hope this makes sense! Can anyone please help? Thanks!