Ch 5 Apology email

Discussion in 'Electricians' Talk' started by pcelectrics, Feb 2, 2009.

  1. pcelectrics

    pcelectrics New Member

    Some of you will remember that I wrote to Ch 5 about Doms comment that horizontal chases weren't allowed. Here's the reply cuopied and pasted exactly:

    Thank you for your recent enquiry regarding Cowboy Builders. We apologise for the delay in responding.

    We did indeed make an error in the episode transmitted on 15th January regarding the positioning of electrical wiring and we thank you for bringing this to our attention. This was a genuine mistake for which we apologise. This particular episode has now been edited to remove the erroneous statement.

    Your comments have been logged in our Viewer Enquiries Report, which is circulated throughout the company.

    If there is anything further we can help you with, please do not hesitate to contact us.

    Thank you for your interest in Five.

    Yours sincerely

    David

    VIEWER ADVISOR
     
  2. SNAP

    Thank you for your recent enquiry regarding Cowboy Builders. We apologise for the delay in responding.

    We did indeed make an error in the episode transmitted on 15th January regarding the positioning of electrical wiring and we thank you for bringing this to our attention. This was a genuine mistake for which we apologise. This particular episode has now been edited to remove the erroneous statement.

    Your comments on this issue together with the other points you raised about this particular episode have been logged in our Viewer Enquiries Report. This is circulated throughout the company and will be seen by all relevant personnel.

    If there is anything further we can help you with, please do not hesitate to contact us.

    Thank you for your interest in Five.

    Yours sincerely

    David

    VIEWER ADVISOR



    Please note that the contact details for Five Customer Services are as follows:



    Telephone: 0845 7 05 05 05 / 020 7421 7270

    Text telephone for use by deaf people: 0845 7 41 37 87

    E-mail: customerservices@five.tv

    Fax: 020 7836 1286
     
  3. Adam Amp

    Adam Amp New Member

    Well done;)

    Don't suppose they mentioned how big bad Dom was to be punished, has he been sacked? He might have to return to his original trade with the stripey jumper uniform.
     
  4. Mr GrimNasty

    Mr GrimNasty Active Member

    Confiscated Dom's Cuban heels and head wax I expect.
     
  5. EH59 AMP

    EH59 AMP New Member

    if it was the BBC they would have insisted they were correct and demand a recall of bs7671, and branded us as bigots.
     
  6. CraigMcK

    CraigMcK Screwfix Select

    Bigots:
    Is that big people who don't like small idiots aka Dom?
     
  7. Clark Kent

    Clark Kent New Member

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