Dialling 101.

Discussion in 'Just Talk' started by MRY, Apr 21, 2022.

  1. MRY

    MRY Screwfix Select

    Well, that was a waste of time. What on earth is it for? To make people think they're doing something useful, a "there, there" exercise? Ye Gods. I got so ss'd off that I apologised to them for for their uselessness and hung up.
     
  2. BiancoTheGiraffe

    BiancoTheGiraffe Screwfix Select

    Absolutely pointless service...

    I rang it a few weeks ago late at night when I drove pass a gang of kids who had nicked most of the signs from some roadworks.

    10 minutes of menus and waiting and I finally got through to someone who insisted on pointlessly taking my name and address...

    All I'd wanted to say was "if there's an officer in the area, please ask them to drive down xxx road and have a word with the idiots"
     
  3. Tony Goddard

    Tony Goddard Screwfix Select

    About as much use as 111, tried that one when I was in complete agony, pain like I'd never felt before a few years ago - eventually after waiting for hours had to call my mum and get her to drive me to A&E, where I sat on the floor in the waiting room for 5 hours, before then being put in a bed for 4 more, still in agony, getting nowhere.
    Finally help arrived in the form of the patient in the bay next to me who was in for a heart problem, and turned out was a retired surgeon, he told the puzzled collective "the lads passing a kidney stone, surely you know that" - he was spot on and hadn't even looked at me - at that point they dished out some morphine and things got a lot better!
     
    CGN and BiancoTheGiraffe like this.
  4. quasar9

    quasar9 Screwfix Select

    Classic ! There is no substitute to experience, best gathered at the battle front ! Too many organisations these days spend much money and effort to provide “customer experience” hopefully good but often not. I know in some countries, newly qualified doctors are sent off to far flung places where they have to be jack of all trades. Often working under a senior doctor supported by a few medical auxiliaries. Nearest we have to that scheme is the remote Scottish islands. In main cities like london, they start specialising too early in one area. In a large hospitals in big cities, other experts are at hand but someone needs to own up that their experience level calls for help
     
  5. Tony Goddard

    Tony Goddard Screwfix Select


    The rest of the stone saga was better by far and ammusing too - the next morning I was examined by a senior urologist, an impossibly beautiful Canadian lady who aplogised for having to examine my privates - I was desparately hoping that no natural physiological reaction would occour, especially as she had a gathering of students watching - happily she put pay to any risk of that by exclaiming "this is an uncommonly small one", my ego very much deflated, she qualified that comment by saying she meant the urethra.

    The stone moved from ureta to bladder and then about a month later on down the urethra, predictably, as its a small one, getting stuck about 1/4 inch from the outfall - that was incredibly painful, so i was sent to see a urological surgeon, ex military doctor, he said "I can pull it out now with forceps, it will hurt like nothing you've ever experienced, but it will be done, or I can put you on a waiting list, 6 weeks min to have it done under a local". I elected for field treatment and he duely pulled the blighter out, I screamed in pain, it really, really hurt. He escorted me out to the waiting room, and 3 other waiting patients who had overheard my ordeal and said jovially "right chaps, who's next".
     
    CGN and BiancoTheGiraffe like this.
  6. quasar9

    quasar9 Screwfix Select

    My own experience suggests that more you learn about your condition and talk to them at their level, treatment is applied at the correct level rather than start at the bottom and work up as lower levels of treatment fails to work. No harm is bouncing ideas about various treatments, especially with the more senior level as they will happily respond back as why some forms of treatment may not be effective. As they say “if you don’t ask you don’t get”

    Digressing slightly, again this is not that different from taking your car to the garage. Some understanding of what the issue may be often results in a better response. With Toyotas (and Nissans before it was ruined by Renault) my experience is that if you explain what you suspect, the customer service agent would quickly summon a technician with whom you could have a reasonable conversation. No such chance with any German manufacturers whose “customer experience” means plying you with coffee/tea and biscuits before hitting you with the bill. My worst experience are with Ford, where the service agents behind the desk seems to have had frontal lobotomy.
     

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