Failing LED down lights throughout house

C

CEC

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Good evening all, I need your help! 4 years ago we moved into our self built home. We sub contracted the work and had an ace electrician fit some complete LED down light throughout the house. They came with what appears to be worthless 10 year warranty and many of them are failing. There’s 97 in total through the house and I’d say so far 35 are out. We have the unenviable task of trying to get them replaced but can anyone recommend the best most reliable units with which to replace them? As I say they are complete units rather than a unit where you replace the bulb. Fingers crossed you can give me some guidance! This sure ain’t my specialty! Many thanks
 
Do not like integrated led fittings,problems matching them if one fails, & you find they are no longer available,so you end up replacing the lot

I would replace with downlight fittings & seperate GU10 lamps, but you will need to fit a fitting to match the existing cutout.

Post photo of current fitting, we might reconise it.
 
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I'll eat my hat if they aren't JCC7's


About £35 a pop when they first came out. 97 fitted and 35 out, this thread should be referred to when people ask about integrated fittings.
 
peter palmer said:
I'll eat my hat if they aren't JCC7's


About £35 a pop when they first came out. 97 fitted and 35 out, this thread should be referred to when people ask about integrated fittings.
Click to expand...

Bet you they are.:):D

Seen about a dozen replaced in a house that had failed.

And JCC 6's,had grief with a few of them some years ago.
 
KIAB said:
Do not like intergrated led fittings,problems matching them if one fails, & you find they are no longer available,so you end up replacing the lot
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Changed your thinking on them then, after myself, seneca and a couple of others condeming then. you used to like them.

KIAB said:
Spot anything in my reply..
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You have removed the initial post you made and rewritten it completely, after I pointed out that they were integrated and not cheap lamps as you stated.
There is no such word as intergrated that I know of.
 
Peter Palmer your hat is safe! I’m not sure exactly but they were by JCC and they look exactly like the ones in that YouTube clip. So essentially am I going to need to replace the lot? Has anyone had any success in getting anything out of JCC? Our electrician is lovely and we’d hate to challenge him but feel he told us they’d be good for at least 10 years and were covered by the 10 year warranty. He said he supplied them in good faith and that’s not in doubt. But we feel he needs to take it up with HIS supplier and help us to make good the problem here. Thoughts?
 
From what I remember they had a batch number on the side of the light fitting, you had to register that number with JCC to activate the 10 year guarantee. The ones I fitted like this though were longer than 4 years ago, the original ones were JCC7's with 7 led chips in them and the later ones were JCC6's.

JCC are a big company though and are still going, contact them and see what they say, I occasionally see people bring these back to the wholesalers when I'm in there, they have problems with the PCB overheating because its sat right on top of the light.
 
Thank you so much for your help. JCC won’t honour any guarantee as they need extended guarantee ‘paperwork’. Our electrician never made us aware of this nor has he completed it himself on our behalf. As we knew it they have been installed with a 10 year guarantee so we kind of feel this falls back on him. We assume that our electricians liability insurance would cover any loss to him. So hard not to seem harsh but it’s going to cost buckets to sort....
 
Had a customer contact me yesterday.
they purchased a new house 4 years ago with 80 jcc intergrated fittings.
i did at the time mention that they were not reliable.
anyway they have had a couple fail.
they contacted jcc and luckily there fittings had been registered.
but jcc have no stock for 3 weeks.
there reason for contacting me was to ask if i would remove and refit for them.
i have in the past had other customers get unregistered fitting replaced by showing jcc an invoice from installing electrican.
 
It was the way they were marketed though, all the hype was about the 10 year guarantee, it was only if you read the leaflet small print were you aware of the need to register them. Cant imagine the electrician replacing 4 or 5 year old light fittings FOC. Its the labour aspect as well as the unit cost, couple of days easy to change all them.
 
the JCC led7 often pop the plaster as you carefully remove them too :-(
the warranty is return to base for a swap in the first year,but then direct with the manufacturer. you should have registered each downlights batch number on the JCC website to receive the warranty.
JCC will usually still honour the warranty if the batch numbers of your units are the ones known to fail.
early on with failures JCC would pay labour for replacements,they no longer do
 
For this reason I do not buy integrated fittings

I prefer fire rated fittings with seperate LED lamps.

The GU315 from Scolmore are good- and they are NOT intergrated
 
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