Hi I'm in the process of getting a new fitted kitchen. It arrived a few weeks ago and is completely the wrong size. This is because the designer followed a rough plan of the kitchen (not built at the time) given when making our initial enquiries and getting quotes. This plan was drawn up by another kitchen supplier.We agreed to use this company and later supplied them with our architects plans. It turns out these were completely ignored and they continued to work off the rough, and completely inaccurate, diagram given months ago. The company has now said they will order new units to fit and fill in the gaps which they have said we will have to pay for as we signed off the final design and didn't notice their mistake. What's more parts are not finished in our chosen colour where they should be, their error when ordering from the manufacturer, and two of the doors are faulty. These will be replaced by the manufacturer but we will have to get our own fitters to come back on site to do this. I would really like a refund and to send the whole lot back but as they are refusing to take responsibility for their balls up so far I need some help? Where do I stand?