Indifference

Discussion in 'Builders' Talk' started by Caveman, Sep 26, 2007.

  1. Caveman

    Caveman New Member

    About a month ago I ordered 70829, described as full threaded coach bolts on the website, in the catalogue and on the end of the box. They were only part threaded, like 11790 so I exchanged a few emails with customer support where it was obvious the person responding hadnt a clue, got a credit for the duffers and waited till this week to order again, thinking it would have been sorted - nope, I get part threaded ones again. Its just a complete waste of time because some employee in customer support at Screwfix is too idle to sort it out. Here we go again.
     
  2. Mr GrimNasty

    Mr GrimNasty Active Member

    Computers and monkeys. That's progress for you.
     
  3. T482 

    T482  New Member

    > About a month ago I ordered 70829, described as full
    threaded coach bolts on the website, in the catalogue
    and on the end of the box. They were only part
    threaded, like 11790 so I exchanged a few emails with
    customer support where it was obvious the person
    responding hadnt a clue, got a credit for the duffers
    and waited till this week to order again, thinking it
    would have been sorted - nope, I get part threaded
    ones again. Its just a complete waste of time because
    some employee in customer support at Screwfix is too
    idle to sort it out. Here we go again.




    some people never learn
     
  4. evo nut

    evo nut New Member

    *

    [Edited by: admin23]
     
  5. Captain Leaky

    Captain Leaky New Member

    admin will get you ;)
     
  6. evo nut

    evo nut New Member

    ha ha

    how a bout ****t*****o******o******l*****s****t*****a*****t*****i*****o*****n********
     
  7. Mr Kipling

    Mr Kipling New Member

    Same problem for me. I ordered a Dewalt masonry bit for brown plugs. They sent through a standard masonry bit. It was about 15p cheaper than the one I'd bought. They did that 3 times then eventually sent the right one. I ended up with 4 for the price of 1
     
  8. Jim

    Jim Guest

    I tend to use tool shops and builders merchants......much better..:)
     

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