Karndean flooring

Discussion in 'Other Trades Talk' started by b4xtr, Sep 15, 2020 at 1:29 PM.

  1. b4xtr

    b4xtr Active Member

    Hi All
    Just had the above fitted, Opus Luna with Grout strips by our well respected local flooring company

    After they had left, on closer inspection, amongst other things i noticed the grout strips are proud of the tiles, i thought i'd do a bit of research so contacted Karndean on their web chat thing and they said "the grout strips should not be proud" speak to the installer
    On request, a chap came out from fitting company to have a look and agreed they were slightly proud
    He's gone away to speak to Karndean and will come back to me later

    Anyone have any experience with this stuff, should the grout strips be level or even slightly dipped ?

    TIA

    Oh, not sure where to post this hence "other trades" but all are welcome :D
     
  2. kitfit1

    kitfit1 Screwfix Select

    I don't fit Karndean, but most kitchens that i fit do end up with it on the floor. I've never seen any Karndean with the grout strips proud of the tiles. In fact, i always thought they were the same thickness as the tiles.
     
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  3. b4xtr

    b4xtr Active Member

    Thanks for the reply - you are right, on further investigation there are several thicknesses of the strips and on these particular tiles, should be the thickness of the tiles to finish level - i believe they have fitted the wrong ones, 3mm instead of 2.5mm
     
  4. masterdiy

    masterdiy Screwfix Select

    b4xtr, We have karndean flooring here, but no grout strips.
    Can you take a picture of this, purely for my info as well.

    Let us know how you get on with the fitting Co, & how they rectify it.
     
  5. b4xtr

    b4xtr Active Member

    Sure, not heard back from floor co yet, mean while IMG_0766.jpg IMG_0768.jpg

    have spare of each so have been able to measure - strip @3mm & tiles@2.5mm :(
     
  6. masterdiy

    masterdiy Screwfix Select

    Great thanks.
    Surely they must have know when fitting that this was wrong??
     
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  7. b4xtr

    b4xtr Active Member

    Well you'd like to think so, mind you, there was a lot of chatting and signing along to the Radio, but even so.................................
     
  8. kitfit1

    kitfit1 Screwfix Select

    Lets just hope that the chatting and singing happened while they were being silly and you were not silly enough to have paid them ? Just spoken to our Karndean guy, his view is that the entire floor would need to come up to be able to replace the grout strips.
     
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  9. b4xtr

    b4xtr Active Member

    Interesting what your man says, i too am thinking this is where we are going, as it's glue down i can't see any other way to fix it
    Thank's for the reply's
    Tis a shame as over the years we've used this company for 8 rooms plus the stairs, all with hardly any issue, but this is the 1st floor to have Karndean :(
    BTW only a deposit
     
  10. kitfit1

    kitfit1 Screwfix Select

    Only just looked at the pics you posted @b4xtr. Those grout strips arn't even up tight against the tiles :eek: That along with the strips being the wrong thickness is reason enough to insist the whole floor is taken up and redone. Are you 100% shure that this company is Karndean accredited ?
     
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  11. b4xtr

    b4xtr Active Member

    There are other issues which i won't yet list as i want to give them the opportunity to correct , however
    They are listed on the Karndean website as a "Gold Partner" which is admittedly the lowest of the "accreditations" (as an aside, when we were first looking for a retailer/fitter and did the search on the Karndean website, from memory there were only 2 "standards" - Platinum & Gold, now i see there is a higher one stated as "Karndean inspire")
    The fact that we had used this firm many times previously together with the approval gave us assurance that all should be good, live & learn...................
    Not heard back from them yet about what they propose to do (or not )
    Will update when there is something to report
     
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  12. kitfit1

    kitfit1 Screwfix Select

    How big was your deposit and what was the price for the job, also did you or the company actually supply the Karndean ?
     
  13. Beech

    Beech New Member

    If a Pressure sensitive adhesive was used they should be able to remove and replace the strips.
     
  14. kitfit1

    kitfit1 Screwfix Select

    Don't be silly, You are obviously not someone that is Karndean accredited......................so don't give rubbish advice.
     

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