Hi, I have a customer who has a Keramag wall-hung W/C with a crack in the pan. He wants it replaced. I've tried emailing them but got no reply. I can't identify the exact pan that it is so... Does anyone know if all of their pans will bolt onto the same concealed framework? I can then just get a "similar" one rather than try & get the exact match. Thanks in advance.
Keramag are owned by or part of Geberit. Have you tried calling Geberit in the UK? 01926 516 800 If you get no joy, you should be able to measure the distance between the fixing bolts and the position of the waste and inlet then look for alternates which meet those. There are only a few variations - so it will not be that hard.