Got a call today from a friend of a friend looking for a repair on a KPM E400 multi-flue gas fire (I haven't seen the fire yet). The pilot won't stay on. Obvious suspect is the thermocouple so phoned parts centre so I can give them a rough price and they've never heard of it. Had a look online and find a few places selling them but no sign of parts suppliers. After following lots of links I was directed to the website kpmfires.co.uk (I probably should've guessed at that!) but the site no longer exists. Has anyone got a manual in electronic format they could send me please so at least I'll have some parts numbers etc to give to Parts Centre? Also wondering if these are re-badged fires from one of the mainstream manufacturer's? Any help appreciated. PTFE
I have just read about the E400 muti flue gas fire,i have the full manual should anyone need a photo copy? i am also looking for a part for the same fire a GAS BURNER pt number 799822. if i am unable to find this part could another supplyer make this part for this fire??? Should anyone be able to help then please email me at m_ramsey@sky.com cheers mick
Hi PTFE - hope you see this after such a long time! Did you ever get the thermocouple (and did it have an overheat interrupter)? If so, please can you tell me where from? I have a Kingsdale Eclipse fire with the same problem and I think the E400 is a rebadged version of the Eclipse. I have emailed sportymick for a copy of the manual, but thought I would contact you too. Wish me luck (the thought of having to replace the fire for the sake of a thermocouple is breaking my heart). Thank you.
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