My printer not printing

Discussion in 'Tech Talk' started by Paul Blackburn, Jun 29, 2020.

  1. I have a Brother printer which seems to have stopped printing and wondered if someone could give me some advice.The model number is DCP-J315W.I tried to do a factory reset by pressing the menu button then network then network reset.You are then supposed to press the + sign to choose yes but nothing then happens it just goes back to the menu screen.My OS is Windows 7
  2. spirits are real 2016

    spirits are real 2016 Screwfix Select

    Is it wired or wireless if so have you restarted the computer as well as the modem and printer..
  3. It is wireless and have restarted both the router and the PC
  4. I have just a network reset and rebooted the router again and it is now printing ok just thought I would let you know
  5. Astramax

    Astramax Screwfix Select

    Sounds like you are a technology jinx! ;)
  6. quasar9

    quasar9 Active Member

    All WiFi /Bluetooth/ power line adapters connected devices lose their connectivity periodically. A quick reset is all it takes.
  7. jameswills

    jameswills New Member

    I had this happen to me after my internet provider did an update/switch. I didn't even know it happened. I just woke up and my internet and everything was fine but my printer would not work for me on the wifi.

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