Need Help / Screwfix Voucher incentive T&Cs

NeedHelp Gift Card T&Cs (Dec 2021)



PARTICIPATING STORES

· BRISTOL - BEDMINSTER

· AVONMOUTH

· BRISTOL - BRISLINGTON

· WESTON-SUPER-MARE

· YATE

· BRISTOL LONGWELL GREEN

· CLEVEDON

· BATH

· MIDSOMER NORTON

· CHEPSTOW

· BRISTOL - ST GEORGE

· THORNBURY

· BRISTOL - HENGROVE

· BRISTOL - FILTON

· PORTISHEAD

· BRISTOL EMERSONS GREEN

· BRISTOL - WHITELADIES RD

· WARRINGTON

· WIDNES

· HUYTON

· STOKE - LEEK ROAD

· CREWE

· IRLAM

· MACCLESFIELD

· NANTWICH

· SPEKE

· TUNSTALL

· NEWCASTLE-UNDER- LYME - CHESTERTON

· NORTHWICH

· STOKE - ETRURIA WAY

· LEEK

· TRENTHAM

· WINSFORD

· HOLMES CHAPEL



The following terms and conditions apply in addition to the Screwfix Direct Limited (“Screwfix”) standard terms and conditions for the sale of goods as set out at Terms and Conditions. When you redeem a gift card you are deemed to accept these terms and conditions.


A £25.00 Screwfix gift card (“Gift Card”) shall be available to those residents of Great Britain aged 18 years and over who register with NeedHelp using the QR code which shall be made available at the selected Screwfix Trade Counters (“Participating Stores”) and complete their first job between 17 December 2021 and 31 January 2022, excluding all employees of Screwfix and their immediate families, suppliers or consultants to Screwfix and anyone professionally engaged by Screwfix (“Qualifying Customers”). Screwfix reserves the right to amend the Participating Stores at any time, a list of current locations can be found above under “PARTICIPATING STORES”.


NeedHelp will identify completed jobs on the NeedHelp platform. Gift Cards will be issued to the Qualifying Customers registered address on their NeedHelp account, within 14 days from the job completion date. In the event that a Gift Card hasn’t been received by the 14th day please contact NeedHelp.


The Gift Card can only be redeemed in store. NeedHelp shall be the distributor of Gift Cards on behalf of Screwfix and all Gift Cards shall remain the property of Screwfix.

The Gift Card is non-transferrable and cannot be returned or exchanged for cash, credit, or gift vouchers, or used in conjunction with any discount card or other offer. Gift Cards are not a cheque guarantee, credit, or charge card. Purchases shall be redeemed against the available balance on the Gift Card until the balance reaches zero. Any balance remaining on the Gift Card can be redeemed against future purchases. Gift Cards will automatically expire without notice if: (a) it has a zero balance for a period of five (5) years, or (b) after five (5) consecutive years of non-use. Any balance remaining on a Gift Card at expiry will be deleted and shall not be reimbursed. Balance top up’s, purchase's and/or balance enquiries are considered as use of the Gift Card.

Any purchase with the Gift Card which is later return to store shall, subject to and in accordance with the Screwfix returns policy, be refunded to the Gift Card. The Screwfix returns policy can be found Screwfix Returns.

Risk and title shall pass to the Qualifying Customer on delivery of the Gift Card. Qualifying Customers shall be solely responsible for the safe keeping of their Gift Card. In the event a Gift card is used without the consent of the Qualifying Customer or is lost or damaged or stollen, neither Screwfix and/or NeedHelp will replace the card or reimburse any remaining balance.

Screwfix may take any action it considers appropriate if it has reasonable grounds for believing a Qualifying Customer is misusing the Gift Card. This may include, but not be limited to, withholding all or part of the balance remaining on the Gift Card. Screwfix reserves the right to suspend and/or discontinue use of the Gift Card by displaying notices in Participating Stores or otherwise. In the event use of the Gift Card is suspended or discontinued, Screwfix will give Gift Card holders a reasonable period to redeem any remaining balance. Any balance remaining on the Gift Card at the end the Gift Card scheme is suspended and/or discontinued shall be automatically deleted without further notice.

Screwfix reserves the right to revise and amend these terms and conditions from time to time.

NeedHelp is not directly linked to Screwfix and can take no responsibility for products and services offered by Screwfix, and Screwfix shall not be responsible for services offered by NeedHelp and its associated companies, including without limitation the collection and management of any payment data and/or personal information which is collected, processed, and managed by NeedHelp.

Screwfix’s use of personal data received in the course of a Qualifying Customer using the Gift Card will be in accordance with Screwfix’s Privacy Policy, see Privacy Policy for more details.

Screwfix, its parent company, affiliates, directors, officers, employees, or agents shall not be responsible or liable to compensate for any loss, damage (including without limitation loss of profit or reputation, lost, interrupted, or unavailable network service or other connections, or any special, indirect, or consequential loss), occurring as a result of a Qualifying Customer’s use of a Gift Card.

These terms and conditions are governed by English Law, and the Courts of England will have exclusive jurisdiction. These terms and conditions do not affect your statutory rights.