visited trade counter today for a box of 4 inch screws, sorry out of stock, assistant just laughed when she told me this , as a regular, it happens nearly every time i try at S F. now not a regular customer. so i drove to TOOLSTATION counter 4 miles away .you guesed it , yes sir how many boxes, and cheaper. S.F. do not care. so why should i Also! they say they will price promise others prices. I found a cenment mixer cheaper at B & Q. but when i asked them to match the price, they said NO! it was a special price and they do not match this.