Overcharged by Gas Engineer - help ?

A few weeks ago there was a similar story from the same company.
They've been on Rogue Traders, and their (real) Trust Pilot reviews make interesting reading.

 

This thread: https://community.screwfix.com/thre...ey-back-for-misdiagnosis.238386/#post-1915435

 

At that hourly rate the bloke is on over £400k a year!

 

Dont see why BG should expect you to pay this rip off bill, I would refuse to pay it and let BG sort it, I mean not everyone would have that kind of money spare

 

It is probably in the small print of BG’s Service Contract.

 

There was a bloke on here a month or so ago saying that the plumber had claimed to replace a pump but clearly hadn't done the job...

We told him to report it, but he wouldn't... That got charged to BG...

 

Pass the invoice on to BG to pay directly rather than you paying it yourself.

Can you prove your own movements (e.g. a shop receipt etc)? Just a thought as could help. I think it's reasonable for them to charge from when they first arrived to when they last left if they were just dealing with your job and not having lunch or the like. £189+ per hour is pretty tasty though. Some big companies add a 'handling charge' to expenses as well which could explain that.