Hi all. i posted here a while ago and my kitchen install is still going badly. im looking for some advice. original post is HERE July 12th 2021. Kitchen was ripped out and carcase installed in same day. Also, a cupboard space wall was removed. We were quoted 1-week instal. During this time, the only time more than 1 fitter was in my kitchen at the same time was July 12th. Every time thereafter – the “joiner” who is the owner has been the only fitter in my kitchen. A half day here and there. Today is the 9th of September. Various factors from covid to tradesmen letting the fitter down have been mentioned. We asked for, chose this company and were quoted a “1 stop shop” as we didn’t want to manage the project. He couldn’t get a plumber – done the work himself He couldn’t get a spark – done the work himself: I didn’t know he done this, I just came home from work and saw kitchen slowly progress. He took the supply for dishwasher, wash machine and tumble dryer from an old emersion heater switch, which was a blank plate and was used for power to our combi boiler. He chased a channel from there to a double box placed directly under the stop cock! And another from behind that box – to a single. He stopped when we needed our cooker switch moved about 2 foot to the right and admitted he wasn’t qualified. We had 4 electricians call out. 2 condemned his work and wouldn’t touch it, 1 coundt do it for 6 weeks and the last smelled our desperation (our kitchen was half installed) and charged us £1000 to undo his work and do it properly. The installer quoted £500 for original electrics but by an electrician separately under his employ. We had massive problems with the spark that done the work but I wont go into that, it works. Installer couldn’t get a tiler – couldn’t do it himself so we had to get one. At this point the cupboard doors were on but still a lot of work to do. We pointed out all the remaining work and started the original post around this time HERE. Installer said he wont do anything until the tile floor was down in 2 weeks’ time. Tiler finished and 1 week later, the installer shows up without warning, installs kicker boards badly and tells us a story of how busy he is and not much to be done. He leaves without a goodbye or date for next appearance. A week of ignored phone calls, texts and WhatsApp messages with pictures of what needs done – no reply. 6 days ago, he appears form nowhere – broken phone, broken van, family problems etc. I sit him down with my wife and explain were on week 9? And have a host of problems including why he didn’t do the work “other than kicker boards” during delay with tiler – he actually told us he had other kitchens start and finish during our install. I kind of lost it a bit but calmly pointed out the problems. It was like scolding a child, he has 20 years on me and 25 years + as an installer. I offered 2 weeks to complete job to my satisfaction – he said no way – 1 week! And he understood our issue. He did fight back with some points, like certain things cant be done – standard size doors with large gaps between other doors etc. but we agreed 1 week. That was last Friday – today is Thursday and we received a text yesterday saying “coving has to be ordered in – see you Thursday” I told him last week, that wed part company and id get someone in to finish, if not done on time or to satisfaction. Kitchen cost is £8k we paid 2 instalments of £2k – so we owe £4k Whats my options and legally? Sack him, don’t pay and move on? Let him finish and depending on work – deduct how much? I know it wont be perfect. Hes covering gaps etc with caulk, leaving smears and you can literally see they are just covered with caulk! We have a small 3 bedroom house, our living room is jammed with our kitchen stuff and weve been using our shed as office/kitchen (wife works from home) lots of stress, I know this isn’t a legal challenge but its been pretty horrific! All i see is the problems and dont see our lovely new kitchen.