Problem with Printer

Discussion in 'Tech Talk' started by Paul Blackburn, Jun 15, 2021.

  1. I have just gone to print something but I get a message saying Printer Offline how do I get it back online.The Printer is a Brother DCP-J315W and my O/S is Windows 10.Thank's
     
  2. just pumps

    just pumps Screwfix Select

    Turn it on or connect cable from printer to computer are good places to start.
     
  3. It is on and I have always used it wirelessly
     
  4. just pumps

    just pumps Screwfix Select

    Had a recent win 10 update then, that might cause it to lose connection.
     
  5. spirits are real 2016

    spirits are real 2016 Screwfix Select

    Turn router and printer off at mains wait 30 seconds then turn back on they should then reconnect..
     
  6. Thanks for that it is working again now
     
    spirits are real 2016 likes this.
  7. Tilt

    Tilt Active Member

    Do you not watch 'The IT Crowd', Lol.
     
  8. firemanben

    firemanben New Member

    OK you solved but a common similar issue involves restarting the spooler. Run Task Manager. Go to the Sevices tab look for Spooler, Hilight it, right click and select restart
     

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