I'm new around here, and have found many useful tips; seems like a good forum, but this troll stuff is like skidmarks on your hotel bedsheet. There should be no need to be invoking the police, tracing IPs etc when some simple steps would shut this down - approving first posts, content checks, validating user via sms etc etc. Judging from what I have seen, the troll is either just home with a skinful, or mum and dad are out for an hour or two. I'm not actually offended by the content, it just spoils things. It also makes Screwfix look daft. Have a nice weekend everyone.