Last night checked my bank account and found cheques deposited on the 1st, 2nd & 3rd December still hadn't been put into my account. I phoned the customer care people last might and they started to investigate the problem. What was the cause of it do you think?....... Apparently the bank hadn't checked their post box since the start of the month!!! I couldn't beleive it, they get worse don't they. The customer care team are getting the branch manager to phone me tomorrow, i'm looking forward to it! I'll see if I can get some reconpence from them. They're all too quick to charge customers when they mess up, might be nice if they did the same. Thing is, the cheques are only being delt with now, taking the amount of days it normally takes to clear cheques it won't be until next week before they go into my account.