I think you need to pay more attention to the opening paragraph to the Forums "Welcome to TalkScrewfix.com. These forums are for you to talk to each other, exchange views and opinions and help each other out on topics related to your trade; or just to talk about anything you like. Because Screwfix Direct will not normally respond to forum postings, if you have an issue that needs a response from us, please contact us : online@screwfix.com