texecom veritas keypad

Discussion in 'Electricians' Talk' started by xednim, Jul 20, 2018.

  1. xednim

    xednim Screwfix Select

    guys
    I am having a problem with keypad of texecom alarm as in the topic
    installed an alarm making mistake with tamper cable connection- diode "tamper" on the keypad has been displayed, I have sorted cables, powered the alarm, several bip's as it should be, diode "power" on, on display model name and time- all as it should be but ... keypad doesn't respond at all :(
    when pressing buttons they makes dial bip's but no changes on display
    any idea what might cause the problem?
    - have try unplugging battery
    - took keypad from the bracket- tamper switch activated the alarm but still wasn't able to use keypad
    - checked battery (as found on other forum that keypad might not work if battery is flat)- charged
    - checked if wires are connected properly
    still nothing, problem persist
     
  2. eric the fish

    eric the fish Member

    It may be a problem with the addressing of the remote keypad (if you have one)?
    Check remote keypad addressing and set all DIP switches (on keypad) to OFF if main alarm unit does NOT have its own keypad.
    If main alarm unit does have its own keypad, then set remote keypad to address 2 DIP 4 ON.

    Hope this helps

    E the F
     
  3. xednim

    xednim Screwfix Select

    Thx for quick response
    I checked them yesterday and all were in off position set by manufacturer
    Main board with no keypad
     
  4. eric the fish

    eric the fish Member

    Check that the Transmit Data of the main board is connected to the Receive Data of the remote key pad
    and Receive Data of main board is connected to Transmit Data of remote key pad

    Good Luck

    E the F
     
  5. xednim

    xednim Screwfix Select

  6. xednim

    xednim Screwfix Select

  7. xednim

    xednim Screwfix Select

    Have done T to T
     
  8. eric the fish

    eric the fish Member

    Remove all power ,mains and battery

    Connect T to R in both directions

    Power up

    Good luck

    E the F
     
  9. xednim

    xednim Screwfix Select

    Will try it- thx
    Manual says t-t IMG_20180721_104421647-1664x1248.jpg
     
  10. Vin

    Vin Screwfix Select

    I would suggest that you remove the keypad from it's current location and physically take it to the control panel and re-connect using a short length of 4 core cable.

    This will eliminate any problem with your existing cable.

    If it still doesn't work you either have a faulty keypad or a faulty control panel.
     
  11. xednim

    xednim Screwfix Select

    Hi Vin
    thx for all your advise, have also contacted people from tex support and have similar direction from them:
    Thank you for emailing the clear pictures.

    "With all the dipswitches off at the keypad blue addressing dip switches and then powering up on the mains electricity first, then the battery next the keypad should operate correctly.



    Should the keypad still give concern, checking the keypad directly at the control panel on a shortcutting of cable, will check keypad, cable and panel."

    and he given me description how to restore system to the factory settings
    unfortunately can't do that in next few days but will update when is done

    Daniel
     
  12. Rulland

    Rulland Screwfix Select

    T to T, R to R, it's the same on all Tex's.
    As support suggest, short flylead to panel to confirm correct operation.
     
    Vin likes this.
  13. xednim

    xednim Screwfix Select

    Thx for advise,
    Problem solved- just reset to the factory settings control unit and connecting AC first and next the battery
    Salute
     

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