Titan heavy duty concete breaker

Discussion in 'Tool Talk' started by Andy7sqn, Jul 31, 2021.

  1. Andy7sqn

    Andy7sqn New Member

    Breaker stopped working the other day so took it into our local dept. to see if they could fix it, I was told they do not repair these and I have to throw it away and buy a new one,,, after many heated words I left promising never to buy anything else from them again if this is how they try to empty your bank account and their contribution to care for the environment. Does any body know if these can be fixed? and where would you search to find a repairer? I am in Sleaford Lincs.
     
  2. Severntrent

    Severntrent Screwfix Select

    Why would you expect them to repair it that's not their business
     
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  3. Andy7sqn

    Andy7sqn New Member

    I would expect them to repair it the same way as every other shops repair stuff they sell.
     
  4. pppmacca43

    pppmacca43 Super Member

    No they don’t if I buy a pair of trainers and a year later the stitching comes undone I can’t take them back to the shop lol
     
  5. Andy7sqn

    Andy7sqn New Member

    I woulddn't expect the stitching in a pair of trainers repaired, something you could quite easily do yourself but let's talk about something serious, if you bought a telly from Currys and it went wrong 3 years down the line would you throw it away and buy a new one or would you get Currys to fix it? I was hoping I would get some advice on here but seems I am in the wrong place.
     
  6. pppmacca43

    pppmacca43 Super Member

    Depends if it was under guarantee still, if it was I would expect them to repair or replace, if not I would expect to throw it away and buy a new one, or seek a repair from an independant company
     
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  7. DIYDave.

    DIYDave. Screwfix Select

    I’m guessing you purchased the breaker from Screwfix as Titan is one of their own brands

    But unclear where you returned it to for repair ?

    Perhaps you could clarify where you returned the breaker to

    Most Titan tools come with a 2 year warranty - was the breaker past this warranty period ?

    Problem with repairing own brand tools is that there are no manufacturers spare parts available for any Titan tools, no service, no back up, no technical advice line - zero after service (apart from warranty period)

    They are a cheap tool, good for the money but once broken, thought of as a throw away item - I don’t fully agree with this either on several levels

    Generic parts like brushes, drive belts, chucks, are easy to match up and replace

    Don’t know what’s up with yours, if your handy, maybe worth taking it apart and looking to see the issue if you can work it out and identify the problem

    One company you can try is Solent Tools. They have technical details on these tools and can often match a part from one brand that supplies spares, which will be identical to the part used on your Titan - much like parts are shared across several car brands

    Worth giving them a call if you know the issue and parts required

    Can’t blame a tool service desk for not touching such tools as considered ‘BER’ (beyond economical repair) and they also can’t get the original spares

    So ….. just where did you return the tool to ?

    https://www.solenttools.co.uk/
     
    Last edited: Jul 31, 2021
  8. FlyByNight

    FlyByNight Screwfix Select

    What did you pay for it? Probably under £100

    Take you care for a repair and it will be £80-£100 per hour ...

    Repairing and testing the breaker will take a minimum of an hour maybe two ... so are you prepared to pay £100-150 to repair an item when a new one will be cheaper?

    You chose it becasue you wanted a cheap tool, had you wanted a decent one, three or five year warranty and repairs available so stop waste then maybe you should have bought a better quality brand.
     
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  9. Wayners

    Wayners Screwfix Select

    Cable issue maybe? Never very good quality and maybe bust inside near handle. Check power is getting to trigger.....
    https://www.screwfix.com/p/lap-ac-n...MIjcl6MyvJhKqjhAcaUaAnuZEALw_wcB&gclsrc=aw.ds
    A cheap non contact tester and run along cable and at trigger/power switch area and it should flash and beep if there is power.

    If cable is live but trigger is not then a break at tool cable entry point. Takes all of 5 seconds to test. Just shorten cable and reconnect. Basic diy job. Had drills. Fans and mixer all get that fault. It's just the cable being tugged and pulled while using..

    Dyson vacuum cleaner had same fault to and east fix.

    It's where its clamped at tool entry point causes it to snap inside..
     
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  10. Severntrent

    Severntrent Screwfix Select

    BnQ don't, garden centres don't, no retailer does (garages excepted, at a cost) unless it comes under the guarantee and even then it may be an exchange item and the defunct one binned.
     
  11. FlyByNight

    FlyByNight Screwfix Select

    Had it happen on a Bosch Drill at the moulded plug end and I needed it. Called Bosch service and they gave me two options - return under warranty, or do it myself, and they would note it on the tool record that it had been approved. Five minutes later, back in business and still going over 10 years later!
     
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  12. Wayners

    Wayners Screwfix Select

    I've got a titan sds and that too had bust cable fault. I replaced cable with a much longer 7m one. Here's the funny bit. Mother in law got the old shortened sds cable on her hairdryer. Ha... Its about 2.5m long and heavy rubber and she likes it. Well happy with a longer one.o_O Pulled it out the bin for the hairdryer fix as happened all at same time. Result.
     
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  13. FlyByNight

    FlyByNight Screwfix Select

    The mind boggles
     
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  14. Andy7sqn

    Andy7sqn New Member

    Was doing it for a friend who was at work, out of warranty by less than a year (under 3 years old) returned to the same branch where it was purchased. Realise the 'own brand' issue but if they are going to sell 'own brand' items then surely there should be some back up service, will take it apart myself.
    Thanks for the reply and advice.
     

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