User error using a Transit van ?

Discussion in 'Car and Van Talk' started by dvddvd, Jan 10, 2019.

  1. dvddvd

    dvddvd Well-Known Member

    I bought a MK 7 Transit van a few months ago, it came with 6 months warranty.

    A engine malfunction light came on the dash and then a Cog symbol with a ! Mark in the middle.

    I had a code reader and it came up with soot on DPF filter, so I took it into the garage and they cleaned the DPF filter.

    I was told by the mechanic that modern Transits need a good motorway run regular if not the DPF regen does not happen that burns the soot. If you only use it round town it will clog up, a new DPF is £1600 if it can not be cleaned.

    The burn off only happens when your exhaust is at a certain temp and your van doing a certain speed?

    I'm going to try to claim back on the warranty but was told it could be classed as user error?
  2. Isitreally

    Isitreally Super Member

    That's exactly why the DPF is rubbish and does nothing to clean the engine in city like London with its emmission laws DPFs actually make the problem worse.
  3. dvddvd

    dvddvd Well-Known Member

    So what is a solution to the problem of soot burn off? How do I know if it's done it? Thanks
  4. Isitreally

    Isitreally Super Member

    Have you got Adblue on your van??
  5. Isitreally

    Isitreally Super Member

    Take it for a good trashing and then add cleaners to the tank every fill up, not much else you can do.

  6. dvddvd

    dvddvd Well-Known Member

    Ok thanks, but taking it for a thrashing how do you know when it's done it's burn up?
  7. joinerjohn1

    joinerjohn1 Screwfix Select

    Drive round the M25 a few times, as fast as you can go. DPF sorted. ( ooh hang on a minute ) :p:p
  8. jonathanc

    jonathanc Guest

    no adblue on this power unit.

    you'll have no luck on the warranty. they are all like this. from memory you need 20 minutes running about 2,500 rpm. loads of ford 2.2. power units are like this:

    best advise is a 20-30 min motorway run with engine at mid to high revs: will sort itself then
    KIAB likes this.
  9. Bob Rathbone

    Bob Rathbone Screwfix Select

    It can only be classed as user error if the user had been told in the user instructions of the need to take the van for a run every now and again.
  10. MGW

    MGW Screwfix Select

    For as long back as I can remember, we would put a load bank on generators and slowly increase load to max, then slowly take it down again, this would burn off any carbon build ups, specially where the generator spent most of it's time with a light load, this was all part of the service pack, I suppose vehicles could be put on a rolling road and the same done, however the question arises on average is it required?

    So when I go on holiday I hitch up the caravan and then the hills need far more power, not that I notice, specially with the automatic, but speed is not required to load a vehicle engine, drive up Sutton Bank, or Shape fell and the engine has to work, plus less air to cool exhaust.

    May be you can add insulation to or a wind break to increase temperature of the DPF? I would be asking Ford, possible there is a kit made, or will be made, could be a simple baffle to stop so much air passing it. But I have same problem, if I take the Jag to local garage they don't know of any updates or recalls, so I have to take it to main Jag dealer, who will load in new software, and know what mods are recommended. I thought this would be expensive, however not that much extra, in fact my battery failed and I was not charged labour even after being in for over a week, OK battery over £200 but had I bought a Bosch one instead of Jaguar then over £300 that's the cost of having a car with £30 road tax because it has low emissions, and to get low emissions it needs auto stop start and to work that it needs an AGM battery. Maybe better off paying over £300 as I do for the Kia Sorento then no stop start or adblue or DPF?

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