You've probably seen the publicity recently concerning the Whirlpool tumble dryer recalls, which seems to be an upgrade of the product warning and fix notice a couple of years ago. The article on BBC news a few days back mentioned that some dryers which had the fix then still caught fire, thus giving the impression this was a complete recall of all of these dangerous products due to design fault, with 500,000 of them still unaccounted for. Well I have one of the relevant appliances, which I thought had been modified by Whirlpool's engineers back in 2017. I went onto the Whirlpool web page yesterday and entered the model and serial numbers. That asks if there is a green dot stuck on the machine. I checked and there is no green dot on mine. Selecting "No green dot" on the web page results in a message that the dryer is indeed one of those affected, to cease using it immediately and call the Whirlpool phone number. I did that, and explained the situation and Whirlpool said if the machine has been modified then it is NOT subject to the recall. The Whirlpool phone agent couldn't tell me if the machine had been modified or not, but if it had been then it was OK to use. No question of evidence of safety or anything else, just my word on the phone that I remember it being fixed. I still have the work invoice from the Whirlpool engineer's visit, which doesn't even mention safety work just changing the rear panel, but the agent didn't ask about that! Now, really, you would think that for something as significant as this, where several people have already been killed and dozens of homes burned down, Whirlpool would have a database of the appliance serial numbers that had been fixed and those which remain in a dangerous condition. After all, every appliance of that model will have a unique serial number. But no, they are relying entirely on the presence of a green sticker that may, or may not, have been put on the appliance by the engineer and could have since fallen off or even just been washed off in normal cleaning, or the owner's memory! In fact, the Whirlpool agent on the phone claimed that the serial number wasn't unique to each appliance and all they could tell from it was the year of manufacture! Little wonder they believe that half a million dangerous appliances are still in use when they haven't even bothered to keep track of those which have been sold and registered in the first place, let alone those which have been fixed. How have Whirpool been allowed to get away with this fiasco?