Hi, My front door lock will only lock/unlock from one side. The other side the key just spins. I believe it is a KM series cylinder. I've had the cylinder out and it seems to be moving the same with the key in both sides. When I put the cylinder back in, the lock worked on both sides for a couple of attempts, and then it stopped working again. Can anyone point me towards what part could be failing? Thanks
This will help you make sure you get the right size cylinder, you could opt for a thumb turn, not sure whether it is a requirement for a main exit door?
...I've seen some list them like this example: 50x10x40. (in the above digram it would be 55x45) Mr. HandyAndy - Really
The Tip of the Key could be worn and not engaging the Cam, go to www.grahamtowler.com locksmith downloads, there are two articles there that may help
Should be simples to take the lock out and give it a look-see, usually a cross-head screw by the lock holding the cylinder in place. Un do screw and remove lock.
You could buy a new cylinder incase it is broken and try it to see if it works. Then return it if you don't need it.