just had our annual service and these guys seem to not know what they are talking about was told last year we had to seal the "flue" outflow - but that it could be done either externally on the outside or internally The guy today is either a total "jobs worth" and said "no it is not up to industry standard it has to be sealed on the inside and the outside" or last year's service guy didn't know what he was talking about and gave us bad advice. Add to this the fact that when the boiler was installed the pressures were set incorrectly and we got repeated problems with the boiler vibrating the whole house before it shut down and had to call the service team about five times before they finally believed there was a problem and fixed it
Hi, We are sorry that your experience has not met with your expectations, we take customer feedback very seriously. Please can you direct message us or email me directly at emily.keens@vokera.co.uk with your address and contact number so that we can look into this further. Thanks, Vokera Ltd
yea, hey Vokerol person, how about hanging out on here and giving some free advice on boiler fettling, you'll make lots of new cyber friends and if we have a christmas 'do' you can buy us all a drink too,
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