I often read threads on here about problems with Click & Collect, I had an even worse one today. As I was in the area of my local Screwfix I called in to buy two sets of door handles. They were in stock as I had checked before I went out. When I arrived I was asked if I had bought from Screwfix before and as I had they went to my account to get my details. No amount of checking and double checking would bring my account up. The said I had never had one. So I asked if I could just have the door handles and gave the assistant the part number. None in stock said the computer. When I told him about checking before I left he just said there's still no stock showing on here. Getting home I got on my computer and logged into my Screwfix account, yes I still had one, it was still there and again checked on the stock of door handles, 10 in stock at my local store. What a complete waste of time.