Win 7 - cannot log in after update.

Can you not roll back using 'System Restore' to a earlier point?

http://www.howtogeek.com/howto/11238/using-system-restore-to-recover-your-windows-7-computer/

 

Can you log in on other user names?

 

Have you tried do a hard restart then when it starts to power up press the f8 key.

There should be options there to repair / restore

 

Try shutting it down fully.

Mr. HandyAndy - Really

 

Kick it.

 

Yep, may have to time it right by tapping the F8 key a few times.

 

Can't remember, many years since I've done that, a quick google will find what you need to know.

Here a linky.

http://windows.microsoft.com/en-gb/windows/what-is-system-restore#1TC=windows-7

 

If you know the update number causing issue, then you can remove it in Remove Programs.

1. Open Installed Updates by clicking the Start button , clicking Control Panel, clicking Programs, and then, under Programs and Features, clicking View installed updates.
   
   
2. Click the update that you want to remove, and then click Uninstall. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

http://windows.microsoft.com/en-gb/windows/troubleshoot-problems-removing-updates#1TC=windows-7

 

System needs a re-boot.... from one side of the room to the other!

 

Sometimes this is more effective.

 

If you google that update number you will see numerous comment about the MS 'botched update' and the consequences.
it appears that MS have reissued the update 3 hours ago with the botch removed (hopefully).
best leave it for a while before you try to reload just in case?

 

Not the first time ,nor the last time that MS botches a update.

 

Tell me about it. Not only that, the way that older MS OS's installed updates was terrible. You can all remember the warning signs. "Computer updates are being installed. Don't unplug or turn off your computer." This was because the computer would remove system critical components , before installing the new ones.
Once had our power trip out during a system update. Computer wouldn't boot up at all and ended up re-installing the OS from scratch. That only took a couple of hours, but then,,, the (almost constant) updates started. Cheers Mr Gates.

 

This is caused by a particular windows update. All the info is here https://www.reddit.com/r/sysadmin/comments/3seii6/outlook_issues_after_windows_update_1111/

You need to either do a new update as MS have fixed it or uninstall the one that's on there. If you also google the update KB 3097877 and not being able to log on you will find many other people in the same boat and solutions.

e.g. https://np.reddit.com/r/techsupport/comments/3scyef/windows_7_ultimate_cant_login_at_all/

Missed the post saying it fixed!. Maybe this info is useful to others PITA day for many in our company.

 

That's all well and fine Simon, but you forgot one important thing there... If ya can't log in to your computer ya can't really uninstall updates, or even google the problem. What if this had been DA's only computer? What would he have done? Gone to the local library and used their computers?

About time Microsoft tested these updates fully before releasing them on us , the unsuspecting public.

Having said that, the November update for Win 10 is now upon us... Let's hope MS have got this blugger right first time.

 

No I didn't forget. The update has to come off or be re-updated with the new version to get rid of the problem. The links provide info how this can be done. I missed the post where DA did a system restore via the F8 set-up, which is in fact, one of the ways around the problem given in the links.

No way am I defending this and yes, if it had been DA's only computer it would have been a mega PITA. These days I only have Windoze on the work PCs. Chromebooks for most day to day web stuff, and linux on my "home" pc where all my archived stuff is.